What personal information do we collect?
When availing the services/products from our website, you may be asked to sign up by giving personal information such as email address, name, contact number, mailing address, some documents related to service or other details to help with your experience. The information provided is personally sensitive and is collected for the purpose of verification of identity of the user and to ensure due compliances.
When do we collect information?
We collect information from you when you register on our website or through our social media platforms, when you place an order for a service, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket or enter information on our website.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.
- To allow us to better serve you in accordance to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of the services or products.
- To follow up with after correspondence(live chat, email or phone enquiries)
What information we may collect from the third party?
We may collect your personal information as well as other information from third parties like business partners, contractors, vendors etc and add the same to your account information.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since browsers have slight differences, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the site's features that make your site experience better may not function properly.
Does our website contain any third-party links?
What personal information do we share?
How do we protect your Personal Information?
We know that the personal information of our customers is very sensitive and important and therefore we aim to keep our customers personal information secure and confidential.
Our website is scanned on a regular basis for security holes and vulnerabilities in order to make sure your visit to our site is as safe as possible. We use regular Malware scanning. We also take technical precautions to prevent the loss, alteration and misuse of your personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you provide us is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a payment gateway provider and are not stored or processed on our servers.
However, we do not provide any warranty or guarantee that your personal information will be protected against unauthorized access, loss and misuse and do not accept any liability for the security of the personal information submitted to us nor for your or third parties who use or misuse personal information. However we are bound to protect your personal information through various precautionary security measures.
In order to be in line with fair information practices we will take the following responsive action, when a data breach occurs:
- We will notify you via email.
- We will notify the users via in-site notification.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
We accept all online payment methods. We have partnered with secure payment gateway provider Razorpay. Razorpay is secured with PCI DSS Level 1 compliant solution. Our website does not have the ability to interfere with the payment gateway mechanism. Our website has no access to the information that you enter for making the payment. The details you enter for the online payment transaction are not stored in our servers, but are held by our payment gateway provider. Hence, we are not responsible for any leaks or misuse of your banking information. Any failures, errors, omissions by the payment gateway is the sole responsibility of the payment gateway provider, and we bear no responsibility for it.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
email@example.com and we will promptly remove you from all correspondences.
We assure you that we shall proactively address your concerns. All disputes between us and you in this regard are subject to exclusive jurisdiction of High Court of Karnataka and Bengaluru courts.