Faq's

GENERAL

What exactly is GaadiLicence?

GaadiLicence.com is an online booking platform for four wheeler training, two wheeler training, personal driving instructor and RTO services, based on customer location. We work just like the other e-commerce platforms out there, getting you a variety of options in easy steps. This will help customers get their services done in an organized, simple manner.

What are the benefits of choosing GaadiLicence as my service provider?

  • Hassle free service.

  • No commission, Zero booking fee.

  • Full transparency, no hidden charges.

  • A number of options for your requirements.

  • Professional and Quality service.

  • 24*7 booking facility and customer support.

  • Text message reminders.

  • Safety gears will be provided while training.

  • Home/office pick up and drop facility.

  • Flexible timings preferable for Corporate/working people.

  • Experienced drivers.

  • Variety of vehicle options.

  • GaadiLicence guaranteed; for all your services, we provide complete assurance and guidance throughout the entire service duration.

How can I avail services through GaadiLicence?

All of our services are available exclusively on our website, simply log on to www.gaadilicence.com and start your booking process.

Does GaadiLicence own any driving schools?

No. GaadiLicence does not own any driving schools, neither are we associated with any RTO Agents or with the Regional Transport Offices(RTO).

How can I contact GaadiLicence?

You can contact us in any of the following ways: 

Contact No: 9513431222

E-mail Id: support@gaadilicence.com

Whatsapp No:9513431222.

We strive to serve you, your satisfaction gives us happiness!

BOOKING RELATED

How can I book a training/personal instructor service?

It’s simple! Just follow the steps below:

  • Signup/login: Register by entering your e-mail address and mobile number or sign up using Google or Facebook accounts.

  • Give us your location to help us find better options for you.

  • Select the type of service you need.

  • Enter your requirements.

  • Select your preferred service provider from the options provided.

  • Upload required documents. Although it is not compulsory, we advise our customers to upload it online to make it easier for you.

  • Make your payments online through our secure gateway.

  • Once your booking is confirmed, you will be informed via SMS/email.

Is it necessary to create an account for booking?

Yes, you must sign up, as creating an account helps us save your data and help you in more customized ways.

What is the booking procedure for RTO services?

To avail RTO services, you need to follow these steps:

1. Once you register with GaadiLicence.com, click on the "RTO SERVICES" tab on the website.

2. Fill out the details, and select the service you need.

3. You will receive an SMS/e-mail with a reference ID. Our representative will, shortly thereafter, send you another SMS/e-mail with a link.

4. Clicking on the link will open a page where you can see a list of options for your requested service.

5. Once you find a suitable service provider, click on Book and make your payment. 

6. You will get a confirmation SMS/e-mail with all the details about your service.

Are there any booking charges?

We take zero percent booking charges, and you will only be paying the fee for the services you book.

How is the booking confirmed?

Once the payment is done, you will receive a confirmation SMS/e-mail regarding the same. Later you will receive a call from one of our executives for carrying out further processes.

Is it mandatory to make the payment online for my booking to be confirmed?

Yes, we would encourage you to pay the full amount at the time of check-out. In case you are unable to do that, you still have to pay the advance amount so that we can confirm your order.

Where should I pay the remaining amount if I pay only the advance at check-out?

For 2W and 4W training with licence, you should pay the remaining amount to the driving school representative on the day of your LL test.

For RTO services, you should pay the remaining amount on the day of your process initiation (about which you will be informed) to your respective service provider.

Can the booking be canceled/re-scheduled?

Yes, the booking can be canceled or rescheduled anytime before the initiation of the service process and there will be 100% refund. (Please go through our refund policy for further details)

How will I get my refund?

For our refund policy, please Click here

SERVICE RELATED

How do I obtain my Learner's Licence(LL) for 2W and 4W?

When you opt for either 2W or 4W training with licence, the LL test date will be booked by the driving school on behalf of you. You have to prepare for the test, go to your RTO office on the pre-decided date, pass the test and obtain your LL.

How long after obtaining my LL can I take the DL test?

You can begin your training as soon as you receive your LL, and take the DL test a minimum of 1 month after obtaining the LL.

What are the types of cars available for me to train in?

You can learn from a wide range of cars available in different variants like Hatchbacks, Sedans, SUVs, etc. 

What is the duration of training?

Most of the driving schools provide 30 minutes class for a period of 20 days (or) 1hr class for a period of 10 days.

Do I have an option to extend my training period, if I feel the need for it?

Yes, customers have an option to extend their training period. This has to be communicated to the service providers, and will lead to additional charges.

What does the training package comprise of?

The training package comprises of theory and practical classes.

Who is a personal instructor?

A personal instructor is someone who will sit with you, understand your riding/driving experience, and train you accordingly. Based on the level of your learning, they will personalize your training. We have three levels: Basic, Intermediate, and Advanced which you can select.

Why would I need a personal instructor?

Let's say you got a driving licence long ago, and haven't touched your vehicle in a while. Or, you have finished your training and recently obtained a licence, but feel that you need more practice to attain perfection. To familiarize yourself with best driving practices, learning the different traffic rules, driving safety, improving your driving skill, all of this usually requires a personal trainer.

Do you provide personal instructor for both 4W and 2W?

Yes, we do.

Can I ask for a personal instructor without having a licence or own vehicle?

Unfortunately, you cannot. We require that any person opting for personal training must hold a valid driver's licence, and also have his/her own vehicle to train in.

Which RTO services can I avail from GaadiLicence?

You can avail a total of 16 different RTO services, a list of which you can see if you click here.